24/7 Monitoring

Keeping an eye on your IT, so you can focus on what really matters

A watchful eye on your systems 24 hours a day, 7 days per week, monitoring services round out our Managed IT Services offering. At MIDAC Solutions, we firmly believe that we can help minimize disruptions and even mitigate problems before they occur. Together with our partner, Sentry Metrics, we provide remote monitoring services to facilitate the collection of key server and firewall data for reporting purposes.

That means MIDAC can monitor your systems on a 24/7 basis with the goal of helping to identify and contain problems, ideally before your users are even aware they exist. When potential problems are identified, we will further investigate and remedy them before they affect your business. This technology also allows us to further monitor and track whether tasks, such as backups, are completing daily, and check your servers and network applications for availability and performance.

Our 24/7 Monitoring services include:

  • Monitoring the health of your systems 24x7x365
  • Engineer notification in the event of a system critical network issue
  • Performance monitoring. Thresholds setup to identify low disk space, high CPU utilization, and other events indicative of a performance issue
  • Monitoring of data / tape backup logs
  • Application monitoring to identify potential application issues even if the server is up and running
  • Asset Management – full hardware and software inventories
  • Software updates including desktop operating system and antivirus software
  • Month-End reports detailing up-time, security patching, and performance

Monitoring solutions allow MIDAC Solutions to keep a watchful, proactive eye on your network even when we’re not physically onsite.

Find out how our service plan can help your business succeed.

Contact us today.

Areas Covered

We provide a range of Computer Support, Network Services and IT Consulting in Toronto, Aurora, Newmarket, Markham, Scarborough, North York, Mississauga, Richmond HIll, Etobicoke and Thornhill.

Local experts who can visit on-site: Toronto Computer Support, Aurora Network Services, Newmarket IT Consulting, Scarborough Cloud Computing, North York Hosted Solutions, Mississauga Wireless Networks, Aurora Computer Support, Newmarket Network Services, Toronto Email and Spam Protection, Scarborough VoIP and Phone Systems, North York IT Consulting, and Mississauga Managed Services.