24/7 Monitoring
We keep an eye on your IT, so you don’t have to
24/7 monitoring of your IT is exactly what it sounds like: we watch over your systems 24 hours a day, 7 days per week. What does this mean for you? Finally, you can let go of your IT worries for good and give your full attention to your business. In fact you never even have to think about technology issues disrupting your workflow ever again because the experts at MIDAC Solutions are on top of it, even when we’re not physically at your site.
With 24/7 Monitoring by MIDAC Solutions, we identify and contain problems - usually before your users are even aware they exist. When technical malfunctions are found, we further investigate and remedy them before they affect your business. This is preventative maintenance at its best.
Our technology also allows us to further monitor and track whether tasks, such as backups, are completing daily, and check your servers and network applications for availability and performance.
24/7 Monitoring services by MIDAC Solutions include:
- 24/7/365 monitoring - we keep a watchful eye over the health of your systems
- Engineer notification - in the event of a system critical network issue
- Performance monitoring - thresholds are set up to identify low disk space, high CPU utilisation, and other events indicative of a performance issue
- Application monitoring - identifies potential application issues even if the server is up and running
- Asset management – full hardware and software inventories
- Software updates - includes desktop operating system and antivirus software
- Detailed reports - details up-time, security patching, and performance
Discover how 24/7 Monitoring can put the focus back on your business,
and not on IT worries